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Explores strategic revenue and yield maximisation in the hotel industry through the application of revenue and big data analytics, technology enablers, and business intelligence to drive profitability.
https://www.scu.edu.au/study/units/hotl6010/2024/Introduces students to the principles and practices of accommodation operations in the hospitality industry. Students focus on the target markets, and the Guest Cycle.
https://www.scu.edu.au/study/units/hosp1002/2024/Introduces students to the principles and practices of accommodation operations in the hospitality industry. Students focus on the target markets, and the Guest Cycle.
https://www.scu.edu.au/study/units/hosp1002/2025/Introduces students to the concepts of "customer focus" and "service and experience design". Students focus on systems and teamwork to ensure that guest needs are addressed quickly and efficiently.
https://www.scu.edu.au/study/units/hotl1001/2024/Introduces a practical strategic management approach to developing departmental initiatives, focussing on the rooms division, including strategic positioning of rooms division, external and internal environments, making operational strategies,
https://www.scu.edu.au/study/units/hotl6009/2024/Introduces students to the principles and practices of managing organisations in the hospitality industry. Students focus on: traditional management functions, contemporary management challenges, and principles and practices for managing
https://www.scu.edu.au/study/units/hotl1003/2024/Introduces students to the concepts of "customer focus" and "service and experience design". Students focus on systems and teamwork to ensure that guest needs are addressed quickly and efficiently.
https://www.scu.edu.au/study/units/hotl1001/2025/Engages students in authentic experiences of professional service and workplace practice within hospitality industries. PHE integrates academic and practical learning through students working continuously in one organisation for a 6-month
https://www.scu.edu.au/study/units/hosp3003/2025/Engages students in authentic experiences of professional service and workplace practice within hospitality industries. PHE integrates academic and practical learning through students working continuously in one organisation for a 6-month
https://www.scu.edu.au/study/units/hosp3004/2025/Introduces students to the principles and practices of managing organisations in the hospitality industry. Students focus on: traditional management functions, contemporary management challenges, and principles and practices for managing
https://www.scu.edu.au/study/units/hotl1003/2025/