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Introduces students to the fundamental economic principles that are used to analyse and understand performance and develop strategy in the hospitality industry. Students focus on the role of risk analysis and risk mitigation in implementing
https://www.scu.edu.au/study/units/hotl3005/2024/Introduces students to the fundamental economic principles that are used to analyse and understand performance and develop strategy in the hospitality industry. Students focus on the role of risk analysis and risk mitigation in implementing
https://www.scu.edu.au/study/units/hotl3005/2025/Introduces students to the concepts of "customer focus" and "service and experience design". Students focus on systems and teamwork to ensure that guest needs are addressed quickly and efficiently.
https://www.scu.edu.au/study/units/hotl1001/2024/Introduces students to the concepts of "customer focus" and "service and experience design". Students focus on systems and teamwork to ensure that guest needs are addressed quickly and efficiently.
https://www.scu.edu.au/study/units/hotl1001/2025/Introduces students to digital information and operating technologies in the hospitality industry. Students focus on how information and technology systems inform strategy, facilitate performance reporting and analysis, and drive operating
https://www.scu.edu.au/study/units/hotl3006/2024/Introduces students to digital information and operating technologies in the hospitality industry. Students focus on how information and technology systems inform strategy, facilitate performance reporting and analysis, and drive operating
https://www.scu.edu.au/study/units/hotl3006/2025/Introduces students to the principles and practices of “action research” as an informed and structured process of enquiry, analysis, synthesis, communication and implementation within the hospitality industry. Student focus on the mechanics
https://www.scu.edu.au/study/units/hotl3003/2024/Introduces students to the principles and practices of “action research” as an informed and structured process of enquiry, analysis, synthesis, communication and implementation within the hospitality industry. Student focus on the mechanics
https://www.scu.edu.au/study/units/hotl3003/2025/Equips students with the skills necessary to understand and actively manage programming and programmed systems. Explores concepts such as outsourcing, testing, system procurement, system integration and implementation management. In addition,
https://www.scu.edu.au/study/units/isys3001/2024/Equips students with the skills necessary to understand and actively manage programming and programmed systems. Explores concepts such as outsourcing, testing, system procurement, system integration and implementation management. In addition,
https://www.scu.edu.au/study/units/isys3001/2025/