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Visit the handbook for course and unit information for previous study periods.
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Introduces students to the concepts of "customer focus" and "service and experience design". Students focus on systems and teamwork to ensure that guest needs are addressed quickly and efficiently.
https://www.scu.edu.au/study/units/hotl1001/2024/Introduces students to the concepts of "customer focus" and "service and experience design". Students focus on systems and teamwork to ensure that guest needs are addressed quickly and efficiently.
https://www.scu.edu.au/study/units/hotl1001/2025/Introduces students to digital information and operating technologies in the hospitality industry. Students focus on how information and technology systems inform strategy, facilitate performance reporting and analysis, and drive operating
https://www.scu.edu.au/study/units/hotl3006/2024/Introduces students to digital information and operating technologies in the hospitality industry. Students focus on how information and technology systems inform strategy, facilitate performance reporting and analysis, and drive operating
https://www.scu.edu.au/study/units/hotl3006/2025/Equips students with the skills necessary to understand and actively manage programming and programmed systems. Explores concepts such as outsourcing, testing, system procurement, system integration and implementation management. In addition,
https://www.scu.edu.au/study/units/isys3001/2024/Equips students with the skills necessary to understand and actively manage programming and programmed systems. Explores concepts such as outsourcing, testing, system procurement, system integration and implementation management. In addition,
https://www.scu.edu.au/study/units/isys3001/2025/Introduces students to the dynamic and challenging area of food and beverage operations. Students focus on the key operational activities and regulatory obligations of a food and beverage operation and how they impact the guest experience.
https://www.scu.edu.au/study/units/hosp1003/2024/Introduces students to the dynamic and challenging area of food and beverage operations. Students focus on the key operational activities and regulatory obligations of a food and beverage operation and how they impact the guest experience.
https://www.scu.edu.au/study/units/hosp1003/2025/Introduces students to the global hospitality industry especially in terms of both its diversity and commonality. Students focus on the key actors and processes in the provision of hospitality services and the factors that shape the ongoing
https://www.scu.edu.au/study/units/hotl1007/2024/Introduces students to the global hospitality industry especially in terms of both its diversity and commonality. Students focus on the key actors and processes in the provision of hospitality services and the factors that shape the ongoing
https://www.scu.edu.au/study/units/hotl1007/2025/