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11 - 20 of 48 search results
11 - 20 of 48 search results
Visit the handbook for course and unit information for previous study periods.
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Introduces students to the concepts of "customer focus" and "service and experience design". Students focus on systems and teamwork to ensure that guest needs are addressed quickly and efficiently.
https://www.scu.edu.au/study/units/hotl1001/2025/Introduces students to the principles and practices of managing organisations in the hospitality industry. Students focus on: traditional management functions, contemporary management challenges, and principles and practices for managing
https://www.scu.edu.au/study/units/hotl1003/2025/Introduces students to digital information and operating technologies in the hospitality industry. Students focus on how information and technology systems inform strategy, facilitate performance reporting and analysis, and drive operating
https://www.scu.edu.au/study/units/hotl3006/2024/Allows a future hotel leader to develop a property operations toolkit. This unit introduces concepts and practices for full lifecycle operations management. Students will develop knowledge of property operations strategies together with risk
https://www.scu.edu.au/study/units/hotl6006/2024/Provides an understanding of the nature of the different types of events, their life cycles and a practical approach to designing, planning and organising events. Students will gain experience in creating, executing and reviewing a special event
https://www.scu.edu.au/study/units/hotl5005/2024/Introduces students to digital information and operating technologies in the hospitality industry. Students focus on how information and technology systems inform strategy, facilitate performance reporting and analysis, and drive operating
https://www.scu.edu.au/study/units/hotl3006/2025/Allows a future hotel leader to develop a property operations toolkit. This unit introduces concepts and practices for full lifecycle operations management. Students will develop knowledge of property operations strategies together with risk
https://www.scu.edu.au/study/units/hotl6006/2025/Introduces students to the principles and practices of convention and exhibition planning. Students focus on planning the coordination of key parties including: venue, catering and audio visual service providers and the conveners and exhibitors
https://www.scu.edu.au/study/units/hotl2003/2024/Introduces students to the principles and practices of convention and exhibition planning. Students focus on planning the coordination of key parties including: venue, catering and audio visual service providers and the conveners and exhibitors
https://www.scu.edu.au/study/units/hotl2003/2025/Introduces students to the principles and practices of “action research” as an informed and structured process of enquiry, analysis, synthesis, communication and implementation within the hospitality industry. Student focus on the mechanics
https://www.scu.edu.au/study/units/hotl3003/2024/