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Visit the handbook for course and unit information for previous study periods.
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Introduces students to the concepts of "customer focus" and "service and experience design". Students focus on systems and teamwork to ensure that guest needs are addressed quickly and efficiently.
https://www.scu.edu.au/study/units/hotl1001/2024/Introduces students to the concepts of "customer focus" and "service and experience design". Students focus on systems and teamwork to ensure that guest needs are addressed quickly and efficiently.
https://www.scu.edu.au/study/units/hotl1001/2025/Introduces students to digital information and operating technologies in the hospitality industry. Students focus on how information and technology systems inform strategy, facilitate performance reporting and analysis, and drive operating
https://www.scu.edu.au/study/units/hotl3006/2024/Introduces students to digital information and operating technologies in the hospitality industry. Students focus on how information and technology systems inform strategy, facilitate performance reporting and analysis, and drive operating
https://www.scu.edu.au/study/units/hotl3006/2025/Introduces students to the principles and practices of “action research” as an informed and structured process of enquiry, analysis, synthesis, communication and implementation within the hospitality industry. Student focus on the mechanics
https://www.scu.edu.au/study/units/hotl3003/2024/Introduces students to the principles and practices of “action research” as an informed and structured process of enquiry, analysis, synthesis, communication and implementation within the hospitality industry. Student focus on the mechanics
https://www.scu.edu.au/study/units/hotl3003/2025/Introduces students to the principles and practices of entrepreneurship. Students focus on the entrepreneurial mindset, problem identification, creativity, innovation, and commercialisation.
https://www.scu.edu.au/study/units/hotl3002/2024/Introduces students to the principles and practices of entrepreneurship. Students focus on the entrepreneurial mindset, problem identification, creativity, innovation, and commercialisation.
https://www.scu.edu.au/study/units/hotl3002/2025/Introduces students to the dynamic and challenging area of food and beverage operations. Students focus on the key operational activities and regulatory obligations of a food and beverage operation and how they impact the guest experience.
https://www.scu.edu.au/study/units/hosp1003/2024/Introduces students to the dynamic and challenging area of food and beverage operations. Students focus on the key operational activities and regulatory obligations of a food and beverage operation and how they impact the guest experience.
https://www.scu.edu.au/study/units/hosp1003/2025/