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Examines the socio-cultural, economic and global drivers of operational effectiveness across contemporary hotel structures. An exploration of tourist, guest and customer requirements will enable students to adapt to the complex dynamics of
https://www.scu.edu.au/study/units/hotl5001/2024/Identify and critical review data sources relevant to the research plan outlined in Applied Hotel Research Part A. In this unit, students will analyse data and generate realistic solutions to the research problem. Students will present their
https://www.scu.edu.au/study/units/hotl6014/2024/Provides a comprehensive understanding of the multi-dimensional characteristics, influences, challenges, and obstacles facing a contemporary global hotel leader. Students will develop leadership knowledge, which includes perspectives and theories
https://www.scu.edu.au/study/units/hotl5002/2024/Explores the functions of the major operational departments and the challenges managers face to provide sustainable quality service within a highly competitive industry. Students will develop advanced managerial skills and knowledge applicable to
https://www.scu.edu.au/study/units/hotl5003/2024/Demonstrate the knowledge and skills needed to apply research for real-life industry/business problems and solutions that support business decision making and outcomes. Students utilise knowledge gained from earlier units to prepare and present a
https://www.scu.edu.au/study/units/hotl6013/2024/Explores strategic revenue and yield maximisation in the hotel industry through the application of revenue and big data analytics, technology enablers, and business intelligence to drive profitability.
https://www.scu.edu.au/study/units/hotl6010/2025/Allows future hotel leader to develop a property operations toolkit, through concepts and practices of full lifecycle operations management. Students will develop knowledge of property strategic operations in order to maximise productivity in
https://www.scu.edu.au/study/units/hotl6001/2025/Challenges students to reimagine the diversity of disruptive agencies including cultural, political, social and technological structures that impact hospitality organisations through models and frameworks for innovation and entrepreneurial
https://www.scu.edu.au/study/units/hotl6004/2025/Introduces a practical strategic management approach to developing departmental initiatives, focussing on the rooms division, including strategic positioning of rooms division, external and internal environments, making operational strategies,
https://www.scu.edu.au/study/units/hotl6009/2025/Equips students with the skills and capacity to manage and inform their own professional identity in contemporary business careers. Students will explore techniques, tools and processes that will provide the background and context for career
https://www.scu.edu.au/study/units/hotl5007/2025/